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Fired at 1,350 °C · Lead- & cadmium-free · Gift-boxed

JADESFine Porcelain
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Contact

Write to the desk

Questions about a set, a grade, a single replacement bowl — every message is read by someone who has held the work. Replies within two working days.

One address, no queue

The desk

jadesfineporcelain@gmail.com

Orders, care questions, breakage claims, single-piece replacements from open stock — and trade & volume inquiries for restaurants, retail and corporate gifting. One inbox, read in order, answered plainly.

There is no telephone line and no chat widget — porcelain questions deserve considered answers, not a queue. Accessibility feedback has its own address. And in the spirit of the grade we print on every box: jadesfineporcelain is a demonstration storefront, so the desk answers questions about the catalog — it does not take orders.

Asked often, answered plainly

The seven questions that reach the desk most weeks. If yours is not here, it is welcome by mail.

Is the porcelain dishwasher safe?

Yes, with one exception. The decors are fused to the body at 1,350 °C, so nothing sits on the surface for a dishwasher to lift — every set is dishwasher- and microwave-safe on a normal cycle. The exception is real gold: the gold-rimmed Gilded Ocean (金边海洋) pieces and the gold-stand covered bowls found in several family sets ask to be washed by hand. Gold is metal, not pigment, and dishwasher salts abrade it a few microns at a time.

What does the 合格品 grade actually mean?

Qualified grade — B/C cosmetic. Every piece is fired from the same clay, painted with the same decors and glazed in the same 1,350 °C kilns as the flagship Red Leaf (红叶) brand; what its inspectors set aside for a dark speck, a glaze pinhole or a slight warp is finished under the 家好 mark instead. None of it affects use, and we name the grade on every listing rather than hide it — the full account is in the journal.

Is it lead-free?

Yes. Every glaze in the catalog is lead- and cadmium-free and food-safe, and the 1,350 °C firing fuses glaze, decoration and body into one vitrified material — there is no coating that can leach, wear through or wash off. The high firing is the whole argument, and the journal makes it in full.

Where is it made?

In Jingdezhen, at the Jingdezhen Ceramic Group — every piece is backstamped 家好 · 中国景德镇瓷厂制 under the foot. Jiahao (家好) is the value mark of the Red Leaf (红叶) porcelain works: the same lines, the same painters, the same kilns, sold at an honest cosmetic grade. The house page tells the longer story.

What exactly comes in a 56头 set?

头 — heads — is how a Chinese service counts its pieces, one head per piece. Fifty-six covers ten place settings — a rice bowl, a spoon and a sauce dish for every guest — plus the serving pieces the round table calls for: the 12-inch fish platter, the tureen, the covered harmony dishes, and the classic banquet ashtray. Every product page lists its exact contents line by line with quantities — see the Longevity Peach banquet service for a worked example, or the journal for why each piece is there.

Can I buy single replacement pieces?

On request, yes. The works holds open stock of most shapes in current decors, and single pieces — one rice bowl, a spoon, the lid of a covered dish — are quoted per piece where available. Write to jadesfineporcelain@gmail.com with the pattern name and the piece. A piece broken in transit is a different matter: it is replaced free under breakage care, no quote needed.

Do prices include the gift box?

Yes. Every set in the catalog ships in its colour-printed gift box — the ¥69 rice set and the ¥498 banquet service alike — and the price on the page is the boxed price. There is no gift-wrap upsell, because the box is not an upgrade; it is how the porcelain leaves the works.